Privacy Policy
Your privacy is important to us. This Privacy Policy explains how DesignStack collects, uses, and protects your personal information when you visit our website.
Information We Collect
Personal Information
When you use our services or contact us, we may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and postal address when you contact us or request our services
- Communication Data: Messages, inquiries, and other communications you send to us
- Project Information: Details about your projects, requirements, and business needs when you engage our services
- Payment Information: Billing address and payment details when you purchase our services (processed securely through third-party payment processors)
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage:
- Device Information: IP address, browser type, operating system, and device identifiers
- Usage Data: Pages visited, time spent on pages, referring websites, and click patterns
- Cookies and Tracking: We use cookies and similar technologies to enhance your browsing experience and analyze website performance
How We Use Your Information
We use the collected information for the following purposes:
Service Delivery
Providing, maintaining, and improving our design services based on your project requirements and specifications.
Communication
Responding to your inquiries, providing customer support, and maintaining ongoing communication about your projects.
Marketing & Updates
Sending you updates about our services, portfolio highlights, and promotional content (only with your consent).
Website Optimization
Analyzing website usage to improve user experience, performance, and content relevance.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving users (such as web hosting, email services, and payment processing). These providers are contractually obligated to protect your information.
Legal Requirements
We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, with appropriate notice provided.
Data Security and Protection
Our Security Commitment
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- SSL encryption for data transmission
- Secure server hosting with regular security updates
- Access controls and authentication systems
- Regular security audits and monitoring
Operational Measures
- Limited access to personal data on a need-to-know basis
- Employee training on data protection practices
- Incident response procedures
- Regular data backup and recovery protocols
Important Note: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to improve our security measures.
Your Rights and Choices
You have several rights regarding your personal information. We respect these rights and provide mechanisms for you to exercise them:
Access and Portability
You may request a copy of the personal information we hold about you and information about how we process it.
Correction and Updates
You may request that we correct or update any inaccurate or incomplete personal information.
Deletion ("Right to be Forgotten")
You may request that we delete your personal information, subject to certain legal obligations and legitimate business interests.
Opt-out and Marketing Preferences
You may opt out of receiving marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly.
Cookie Preferences
You can control cookie settings through your browser preferences or through our cookie management tools.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and understand how you use our site.
Types of Cookies We Use
Essential Cookies
Required for basic website functionality, security, and user authentication.
Analytics Cookies
Help us understand how visitors interact with our website by collecting anonymous usage data.
Functional Cookies
Enable enhanced features and personalization, such as remembering your preferences.
Marketing Cookies
Used to deliver relevant advertisements and measure advertising campaign effectiveness.
You can manage your cookie preferences through your browser settings or our cookie management tool. However, disabling certain cookies may affect website functionality.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention Periods
After the retention period expires, we securely delete or anonymize your personal information in accordance with our data retention policies.
International Data Transfers
DesignStack is based in the Philippines, but we may transfer, store, and process information on servers located in various countries to provide our services effectively.
Transfer Safeguards
When we transfer personal data internationally, we implement appropriate safeguards to ensure an adequate level of protection, including standard contractual clauses and other legal mechanisms.
By using our services, you acknowledge that your information may be transferred to and processed in countries other than your own, which may have different data protection laws than your country of residence.
Children's Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16 years of age.
If We Learn We Have Collected Information from a Child
If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete such information from our servers promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated Privacy Policy on our website
- Updating the "Last Updated" date at the top of this policy
- Providing prominent notice of significant changes via email or website notification
- Obtaining your consent where required by law for material changes
We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following information:
DesignStack
Business Hours
Response Time: We typically respond to privacy-related inquiries within 2-3 business days.
Data Protection Authority: If you are located in the European Union and believe we have not adequately addressed your concerns, you may also have the right to lodge a complaint with your local data protection authority.
Last Updated: December 15, 2024
This policy is effective immediately and governs our collection, use, and disclosure of personal information.